Fostering Advisor

This is a part time position - 22.5 hours Wednesday, Thursday, Friday. 2 days will be 9am -5pm and 1 will be 10am -7pm.

Capstone Foster Care is an independent fostering agency, helping our foster children build brighter futures.

You will have the unique opportunity to work for a company that is owned by it's employees, as an Employee Ownership Trust. Employee Ownership Trusts result in improved employee wellbeing, staff engagement and a sense of achievement. We are able to invest more in Learning and Development and pay all our staff annual salary increments.

As a Fostering Advisor you will be our first point of contact for people enquiring about becoming a foster carer. You will expertly guide them through our recruitment process, providing a positive and personal customer journey.

This is a part time position - 22.5 hours Wednesday, Thursday, Friday.

2 days will be 9am -5pm and 1 will be 11am -7pm, this will be discussed at interview.

What we are looking for:

• Fostering/social care industry experience would be ideal but this is not essential
• Essential is the ability to work independently to schedule calls, take enquires and provide excellent, informative customer service throughout the initial fostering enquiry
• Experience in sales or a targeted customer service role
• A warm, personable individual who can communicate with a vast cross section of our communities
• Ability to work from home

In return we offer:

• Annual salary increments
• Home based, flexible working allowing a work/life balance
• Excellent training and development opportunities
• Holidays starting from 27 rising to 30 days plus Bank Holidays plus an extra day for your birthday!
• Additional holiday purchase scheme
• Medical cash plan
• Foster Talk membership
• Employee Assistance membership
• Pension
• Wellbeing and fitness app membership
• Discounts across retailers and more

If this sounds like you, we would love to hear from you. Not only do we offer a great benefits package including an annual salary increment but also the training, support and development for you to excel in your role.

Safeguarding and promoting the welfare of children and young people is enshrined within Capstone Foster Care policy and practice. We expect our employees to share this commitment with us.

The successful applicant will be subject to a DBS application.

We are committed to fostering an inclusive and diverse workplace. We welcome and value individuals of all backgrounds and experiences, we are proud to be an equal opportunity employer.

You can view our Privacy Notice that sets out the rules we follow regarding how we use any personal information we collect about you and the rights you have relating to that use.