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Fostering Advisor Team Leader - Midlands - Home Based

Are you a call centre Team Leader looking for a company where you really can make a difference?

Location: Midlands

Salary: Highly Competitive + excellent benefits

Full Time - Permanent

At Capstone Foster Care our vision is to make a difference to the lives of disadvantaged children and young people, supporting carers to do an important job really well.

We need a motivated and team focused individual with the ability and passion to achieve team targets whilst delivering a smooth customer journey. As a Fostering Advisor Team Leader, you will support the Fostering Advisor Team in recruiting prospective foster carers, converting initial enquiries into full assessments, leading by example. Providing advice and support to your team and prospective foster carers.

You will have the unique opportunity to work for a company that is owned by it's employees, as an Employee Ownership Trust. Employee Ownership Trusts result in improved employee wellbeing, staff engagement and a sense of achievement. We are able to invest more in Learning and Development and pay all our staff annual tax free bonuses.

We are looking for:

  • An experienced, motivational customer service manager with proven target meeting abilities
  • Staff supervision experience
  • Professional communicator with the ability to speak to a wide cross section of our communities
  • GDPR awareness and report writing skills
  • Flexibility to cover early morning or evening needs

In return for your commitment, we offer:

  • Annual TAX FREE bonus
  • Blended office/home working allowing a good work life balance
  • Excellent training and development opportunities
  • Holidays starting at 25 days plus your birthday off!
  • Additional holiday purchase scheme
  • High street retailer and restaurant discounts via FosterTalk membership
  • Employee Assistance membership

Safeguarding and promoting the welfare of children and young people is enshrined within Capstone Foster Care’s policy and practice. We expect our employees to share this commitment with us.

Apply online now

no CV attached

Ways to

Start the conversation today. Our team of friendly advisors are on hand to answer any foster care questions you may have. We can offer you honest and practical advice that can help you decide if becoming a foster carer is the right path for you. 

Request a
call back

Contact us by completing our online form and one of our fostering advisors will respond to your enquiry within 24 hours.

Call us

Contact us by phone and one of our friendly fostering experts will be on hand for any foster care advice and support you require.

Live chat

Chat with us online today and get the answers to your questions immediately from one of our expert fostering advisors.